Soften Customer Upset Using Friendship - An advantage available to smaller retail businesses is the enhanced opportunity to create perceptions of friendship with customers. Large retailers with he...
Wednesday, December 8, 2010
Rockefeller Foundation/Global Business Network are using scenario technique to create stories about what the world order could look like 20 years ahead.
"The scenarios that follow are not meant to be exhaustive—rather, they are designed to be both plausible and provocative, to engage your imagination while also raising new questions for you about what that future might look and feel like."
Download the report by clicking here.o
Upplagd av Magnus Ohlsson kl. 6:43 AM