Soften Customer Upset Using Friendship - An advantage available to smaller retail businesses is the enhanced opportunity to create perceptions of friendship with customers. Large retailers with he...
Tuesday, August 9, 2011
Slashing prices was an essential tool to help companies survive the recession. But as growth comes back onto the agenda, a more integrated approach that balances cost and price according to market segment is going to be needed in the quest for high performance. New Accenture research explores the issues and points to areas of improvement. Download the paper by clicking here.o
Upplagd av Magnus Ohlsson kl. 9:12 AM